5 Tips For Terrific Turns
When it comes to managing turns and getting a vacant unit ready for the next resident, preparation is key. Many people decide if they want to rent a unit less than a minute after they walk through the door. And most decide to renew—or not—in the first few weeks. That means successful turns come down to two key goals:
- Delivering a great first impression
- Making that impression last
Partnering with a supplier who understands your community, your residents, and their unique needs will set you up for success. Following these 5 Simple Turns Tips will help your team complete turns on time and make sure residents are ready to rent and excited to renew at the end of the lease.
1 — STOCK UP
Having commonly used Make Ready Essentials on hand will help your team stay on schedule and avoid turn delays, even on a tight timeline. Examples of common turns items include:
2 — ELEVATE
Adding a few key updates during a turn can elevate a potential resident’s perception of the unit’s value, offering a competitive advantage.
- Stainless steel kitchen appliances deliver wow factor at a range of price points
- Smart Lock for entry doors () add a modern touch and a secure feeling residents appreciate
- On trend faucets and showerheads project a sense of style many residents are looking for
- WiFi enabled transform an often-overlooked item into an eye-catching feature tech-savvy residents love
- USB charging outlets, especially in kitchens and bedrooms, offer added convenience
- Long-lasting Color-Select LED lighting sets the right mood in every room
3 — WELCOME
What we smell when we walk into a space for the first time makes a huge impact on how comfortable we feel. Making the unit smell fresh and inviting will help potential residents feel right at home.
- When painting a unit, replace the “new paint” smell with aromatic paint additives
- Change HVAC filters and rangehood filters so the air in the unit smells fresher
- Remove any lingering odors by running an machine in the unit at least 48 hours before move-in
4 — TROUBLESHOOT
We know that all mechanical things wear out and break, but when this happens to a new resident right after move-in, it leaves a lingering negative impression. Double-checking a few things during the final make ready review will catch many imminent maintenance issues before the residents do.
- Electrical: Test outlets, switches, fans, cords, and plugs
- Plumbing: Check fill lines, faucets, garbage disposals, and water heaters
- Appliances: Test all plugs, bulbs, elements, and door seals
- Hardware: Check hinges, drawers, knobs, pulls, and stops
- HVAC: replace filter, check thermostat, drain lines, overflow pan, and float switch
- Fire safety: Test smoke, carbon, and combination alarms, check extinguishers
5 — REVIEW
Take advantage of º¬Ð߲ݴ«Ã½’s easy-to-follow Property Turns Checklist. This essential make ready guide walks you through each area in a unit step-by-step.
- Ensure a thorough review every time
- Practical and simple to use
- Be confident the unit is Resident Ready on move-in day.
Successful Student Turns
For tips on conquering the unique challenges of student turns, check out these important resources.
Bonus Turns Tip
Be sure to review º¬Ð߲ݴ«Ã½’s monthly Supply Chain Update to get up to date information, lead times, and stock availability on key turns items such as doors, blinds, caulk, paint, and hardware.